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Run the agent under your client’s brand: your bot name, your avatar, your color, and no Animam badge in the widget.
Removing the Animam badge requires the Agency plan. Child tenants are available from Builder up (the multi_bot capability).

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What white label covers

The AI transparency banner (EU AI Act art. 50) is never removed. It tells the visitor they are talking to an AI, and it is a legal obligation, not branding.

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Remove the Animam badge

In Dashboard > Settings > Personality, turn off Badge “Propulsé par Animam”. The decision is resolved server-side from your plan: on Free, Starter, Builder and Pro the footer stays regardless of the toggle. On Agency and Enterprise it disappears from every widget mode (bubble, sidebar, inline).

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Brand the agent

Same screen, no code:
  • Bot name and title — what the visitor reads in the header
  • Avatar — upload an image or pick a preset
  • Primary color — drives the bubble, the header and the buttons

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Embed the console in your product (Agency)

Give a client a scoped admin surface inside your own app, in an iframe:
These pages carry no Animam navigation. The token is the tenant’s API key: it scopes the session to that one tenant, and it is rejected unless the tenant is on the Agency plan.
The token travels in the URL and grants write access to that tenant. Render the iframe from your own server for an authenticated user — never expose the URL to a browser you do not control.

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One tenant per client (Builder+)

POST /tenants/:slug/children creates an isolated child tenant with its own API key, inheriting your primary color. Conversations are pooled across the fleet on the parent’s allowance (600 per bot per month) — a child never has its own separate counter. This endpoint requires multi_bot (Builder and up).

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Not available today

Be explicit with your clients about what is not shipped:
  • Custom domains. The widget is served from animam.ai, the API from api.animam.ai. There is no CNAME setup — not for the widget, the API or the dashboard.
  • Custom email sending domain. Transactional emails go out from Animam.
  • Logo and favicon upload. You brand the bot, not the dashboard chrome.

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Limitations

  • Source code remains Animam property
  • Infrastructure is shared (multi-tenant)
  • Animam T&C still apply
  • “Animam” appears in technical logs and API hostnames

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Next steps

Contact us

Let’s discuss your white label project