Documentation Index
Fetch the complete documentation index at: https://docs.animam.ai/llms.txt
Use this file to discover all available pages before exploring further.
The corpus is your chatbot’s knowledge base. It’s the content it uses to answer questions.
Entry structure
Each corpus entry contains:
| Field | Description | Required |
|---|
| Title | For organization | Yes |
| Content | The text the bot knows | Yes |
| Segment | Associated context(s) | No |
| Priority | Relative importance | No |
| Tags | Keywords for matching | No |
Adding content
Via the dashboard
- Go to Dashboard > Knowledge Base
- Click Add entry
- Fill in the fields
- Save
Via the API
curl -X POST https://api.animam.ai/tenants/{slug}/corpus \
-H "Authorization: Bearer ak_your_token" \
-H "Content-Type: application/json" \
-d '{
"title": "Business hours",
"content": "We are open Monday to Friday, 9am to 6pm.",
"segment": "contact",
"priority": 1
}'
Writing good content
# Return Policy
You have 30 days to return a product.
## Conditions
- Unused product
- Original packaging
- Receipt
## Procedure
1. Log into your account
2. Go to "My Orders"
3. Click "Return"
## Exceptions
Personalized products are not returnable.
Write as if you were talking to a customer. The bot naturally adopts this tone.
Best practices
| Do | Avoid |
|---|
| Clear Q&A format | Internal jargon |
| Bullet points | Walls of text |
| Concrete examples | Vague information |
| Regular updates | Outdated content |
Priority
Priority (1-10) determines which content is preferred in case of conflict:
- 10: Critical (pricing, T&C, security)
- 5: Standard (general FAQ)
- 1: Supplementary (anecdotes)
{
"title": "Pro subscription price",
"content": "The Pro subscription costs $49/month",
"priority": 10
}
Segments
Associate segments to contextualize:
{
"title": "Shipping FAQ",
"content": "Free shipping over $50...",
"segment": "checkout"
}
data-segment="checkout".
Bulk import
title,content,segment,priority
"Hours","Open 9am-6pm","contact",5
"Price","$49/month","pricing",10
Via the API
curl -X POST https://api.animam.ai/tenants/{slug}/corpus/import \
-H "Authorization: Bearer ak_your_token" \
-F "[email protected]"
Limits
| Plan | Max entries | Max size/entry |
|---|
| Starter | 100 | 10,000 characters |
| Pro | 1,000 | 50,000 characters |
| Enterprise | Unlimited | 100,000 characters |
