Child bots are available from Builder up (
multi_bot). The white-label
agency console (white_label + multi_tenant) is Agency and Enterprise.Concept
- Separate corpus
- Separate conversations
- Distinct settings
- Consolidated billing on parent
Use cases
Digital agency
Manage all your clients’ chatbots from a single dashboard.Franchise
Each franchisee has their personalized chatbot, you keep central control.Multi-brand
A company with multiple brands, each with its own chatbot.B2B SaaS
Offer a chatbot to each of your enterprise clients.Creating a Child Tenant
Via the Dashboard
- Dashboard > Tenants > Create tenant
- Fill in:
- Unique slug (
client-x) - Display name
- Plan (inherited or specific)
- Unique slug (
- Save
Via the API
Access management
Parent administrator
Full access to all child tenants:- View/modify corpus
- View conversations
- Modify settings
- Create/delete tenants
Child administrator
Limited access to their tenant:- Manage their corpus
- View their conversations
- Modify their settings
- No access to other tenants
Client access
A child tenant has its own API key, and the white-label embed (/embed/:slug/*, Agency) gives your client a scoped console for corpus,
settings and personality — see White label.
Multi-Tenant API
List child tenants
Access a child tenant
Use the child’s slug:Tenant-scoped token
Create tokens limited to a child tenant:Billing
Consolidated (default)
All child tenants billed to parent account:- Single invoice
- Total volume = sum of children
- Volume discounts available
Rebilling your clients
Animam bills the parent account only. Rebilling your clients is your invoice to them — there is no per-child billing or Stripe Connect integration today.Limits by plan
Each bot carries its own allocation of 600 conversations a month (20 a day), pooled across the fleet — a quiet bot covers a busy one. Buying an extra bot raises the pool by the same 600.Best practices
Slug naming
Use a consistent prefix:Environment separation
Monitoring
Monitor metrics per tenant:Reusable tools across the fleet
To define a tool once and deploy it to every client bot, use fleet tools (Agency): a template on the parent is materialised on children, with{{tenant.slug}} resolved per client. Drivable over MCP (list_fleet_tools,
create_fleet_tool, propagate_fleet_tool).
Support
For Enterprise multi-tenant questions:- Email: enterprise@animam.ai
- Dedicated Slack (Enterprise+)